Phonez Xpert Online Privacy Policy
Phonez Xpert Online Privacy Notice
This Privacy Notice (“Notice”) applies to the website owned and operated by Phonez Xpert – Cell Phone & Computer Repair (“Phonez Xpert,” “we,” “our,” or “us”). It explains how we collect, use, and share personal information, as well as the rights you have regarding your information and how to exercise those rights.
This Notice applies only to this website and does not extend to third-party websites or services that do not display this Notice. Phonez Xpert is a franchisor, and this policy does not cover the privacy practices of independently owned and operated franchise locations.
The terms “you” and “your” refer to all website visitors, including but not limited to customers, brokers, third-party administrators, and their representatives.
Information We Collect
Information You Provide
We collect and store any information you share with us through email, forms, or by logging into our website. This may include:
- Full name
- Physical address, including ZIP code
- Mobile number
- Email address
Providing this information is optional. You can choose not to provide it by avoiding the submission of forms or emails through our website.
Device and Browsing Information
We may also collect information about your device and browsing behavior, such as:
- IP address
- Browser type and operating system
- Device identifiers
- Pages visited, features used, and visit timestamps
- Internet service provider information
Retention of Personal Information
We retain your personal information only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. When no longer needed, personal information is securely destroyed to prevent reconstruction.
Data Collection Technologies
We use technologies like cookies, tags, and web beacons to collect information automatically. These technologies help us improve our website and tailor your experience.
Types of Cookies
- Strictly Necessary Cookies: Essential for website functionality.
- Functional Cookies: Enhance functionality and track website analytics.
- Advertising Cookies: Deliver targeted ads based on your browsing habits.
You can manage cookies through browser settings or our website’s cookie preference center.
How We Use Your Information
How We Use Your Information
- Provide requested services
- Assist with technical issues
- Enhance website usability
- Fulfill legal and regulatory requirements
- Conduct targeted advertising (with options to opt-out, described below)
Sharing Your Information
We do not sell or rent your information. However, we may share it with:
- Service Providers: For business operations or customer services.
- Corporate Affiliates: For marketing and operational purposes.
- Regulators: As required by law.
- Promotional Partners: To deliver tailored offers and ads.
- Business Transfers: During mergers or asset sales.
- Law Enforcement: To comply with legal requests or prevent fraud.
New — added for SMS/TCR compliance
SMS Communications
SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. For details on our SMS program, see our Terms and Conditions.
Targeted Advertising
We partner with third-party services to deliver ads based on your browsing activity. To opt-out:
- Use the “Do Not Sell or Share My Personal Information” link on our website.
- Manage cookie preferences through our website settings.
- Enable “Do Not Track” signals in your browser.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Right to Know: Request details about the personal information we collect and how we use it.
- Right to Correct: Request corrections to inaccurate personal information.
- Right to Delete: Request the deletion of personal information.
- Right to Opt-Out: Prevent the sharing of your data for targeted advertising.
How to Exercise Your Rights
To exercise your privacy rights, you can:
- Call us at 1-800-280-9577.
- Submit a request via our online form: Privacy Request Form.
You may also designate an authorized agent to act on your behalf.
Children's Privacy
We do not knowingly collect personal information from individuals under the age of 16.
Security Measures
We implement administrative, technical, and physical safeguards to protect your personal information. However, no online data transmission is entirely secure, so please exercise caution when sharing sensitive information.
Changes to This Policy
We may update this Notice periodically. Please review it whenever you use our website.
Contact Us
For privacy-related inquiries, please write to us at:
Assurant Privacy Office
260 Interstate North Circle SE, Atlanta, Georgia 30339, USA
Email: ThePrivacyOffice@assurant.com
Effective Date: September 30, 2004 (Amended: December 10, 2018; June 19, 2020; November 23, 2022).