Phonez Xpert Online Privacy Notice

This Privacy Notice (“Notice”) applies to the website owned and operated by Phonez Xpert – Cell Phone & Computer Repair (“Phonez Xpert,” “we,” “our,” or “us”). It explains how we collect, use, and share personal information, as well as the rights you have regarding your information and how to exercise those rights.

This Notice applies only to this website and does not extend to third-party websites or services that do not display this Notice. Phonez Xpert is a franchisor, and this policy does not cover the privacy practices of independently owned and operated franchise locations.

The terms “you” and “your” refer to all website visitors, including but not limited to customers, brokers, third-party administrators, and their representatives.

Information We Collect

Information You Provide

We collect and store any information you share with us through email, forms, or by logging into our website. This may include:

• Full name
• Physical address, including ZIP code
• Mobile number
• Email address

Providing this information is optional. You can choose not to provide it by avoiding the submission of forms or emails through our website.

Device and Browsing Information

We may also collect information about your device and browsing behavior, such as:

• IP address
• Browser type and operating system
• Device identifiers
• Pages visited, features used, and visit timestamps
• Internet service provider information

Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. When no longer needed, personal information is securely destroyed to prevent reconstruction.

Data Collection Technologies

We use technologies like cookies, tags, and web beacons to collect information automatically. These technologies help us improve our website and tailor your experience.

Types of Cookies

1. Strictly Necessary Cookies: Essential for website functionality.
2. Functional Cookies: Enhance functionality and track website analytics.
3. Advertising Cookies: Deliver targeted ads based on your browsing habits.

You can manage cookies through browser settings or our website’s cookie preference center.

How We Use Your Information

We use the information collected to:

• Provide requested services
• Assist with technical issues
• Enhance website usability
• Fulfill legal and regulatory requirements
• Conduct targeted advertising (with options to opt-out, described below)

Sharing Your Information

We do not sell or rent your information. However, we may share it with:

• Service Providers: For business operations or customer services.
• Corporate Affiliates: For marketing and operational purposes.
• Regulators: As required by law.
• Promotional Partners: To deliver tailored offers and ads.
• Business Transfers: During mergers or asset sales.
• Law Enforcement: To comply with legal requests or prevent fraud.

Targeted Advertising

We partner with third-party services to deliver ads based on your browsing activity. To opt-out:

• Use the “Do Not Sell or Share My Personal Information” link on our website.
• Manage cookie preferences through our website settings.
• Enable “Do Not Track” signals in your browser.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Know: Request details about the personal information we collect and how we use it.
• Right to Correct: Request corrections to inaccurate personal information.
• Right to Delete: Request the deletion of personal information.
• Right to Opt-Out: Prevent the sharing of your data for targeted advertising.

How to Exercise Your Rights

To exercise your privacy rights, you can:

• Call us at 1-800-280-9577.
• Submit a request via our online form: Privacy Request Form.

You may also designate an authorized agent to act on your behalf.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 16.

Security Measures

We implement administrative, technical, and physical safeguards to protect your personal information. However, no online data transmission is entirely secure, so please exercise caution when sharing sensitive information.

Changes to This Policy

We may update this Notice periodically. Please review it whenever you use our website.

Contact Us

For privacy-related inquiries, please write to us at:

• Phone: 1-2102551095
• Email: Phonezxpert@gmail.com

Effective Date: September 30, 2004 (Amended: December 10, 2018; June 19, 2020; November 23, 2022).

Privacy Policy

Phonez Xpert (PX) Online Privacy Notice

This Privacy Policy (“Policy”) outlines how Phonez Xpert – Cell Phone & Computer Repair (“Phonez Xpert,” “we,” “our,” “us”) collects, uses, shares, and protects your personal information when you visit our website (“Website” or “Site”). It also explains your rights concerning your personal data and how to exercise them.

This Policy applies only to our Website and does not cover any other websites or services that do not display this notice. As Phonez Xpert operates through independently owned franchise locations, their privacy practices are not addressed here.

By accessing and using this Site, you agree to the terms outlined in this Policy.

Information We Collect

1. Information You Provide Directly:

We collect personal information you voluntarily provide when interacting with our Website, such as:

• Your name
• Physical address (including zip code)
• Mobile number
• Email address

You may choose not to provide this information by avoiding email forms, submitting online forms, or logging into the Site.

2. Device and Browsing Information:

We automatically gather technical details when you access our Website, including:

• IP address
• Browser type and operating system
• Device identifiers
• Pages visited and features used, including timestamps
• Internet service provider details

Retention of Personal Information

We retain personal data only as long as necessary for business, legal, or regulatory purposes. Data is securely destroyed or de-identified when no longer required.

Data Collection Technologies

We utilize technologies like cookies, web beacons, and server logs to enhance your browsing experience. These tools help us analyze usage patterns, personalize content, and deliver relevant advertising.

Types of Cookies Used:

• Strictly Necessary Cookies: Essential for Website functionality.
• Functional Cookies: Enhance site performance and personalization.
• Advertising Cookies: Enable targeted advertising, which can be managed through your preferences.

For more information on managing cookies or targeted advertising, refer to the section “Your Targeted Advertising Options” below.

How We Use Your Information

Your information is used to:

• Provide requested services
• Improve Website functionality and user experience
• Address technical issues
• Deliver personalized advertising
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Companies assisting us in operations or customer service.
• Corporate Affiliates: For marketing and operational purposes.
• Regulators: To comply with legal or regulatory requirements.
• Business Transfers: In the event of a merger, acquisition, or asset sale.
• Legal Compliance: To protect our rights or respond to legal requests.

Your Targeted Advertising Options

We partner with third-party advertisers like Google and Meta to deliver relevant ads. You can opt out by:

• Adjusting cookie preferences via the “Do Not Sell or Share My Personal Information” link on our homepage.
• Using tools like YourAdChoices.
• Enabling a “Do Not Track” signal in your browser settings.

Your Privacy Rights

Depending on applicable laws, you may have the following rights:

• Right to Know: Request details on how your data is collected and used.
• Right to Correct: Request corrections to inaccurate information.
• Right to Delete: Request deletion of your personal data.
• Right to Opt-Out: Prevent sharing of your data for targeted advertising.

To exercise your rights, contact us via:

• Phone: 1-2102551095
• Email: Phonezxpert@gmail.com

Security of Your Information

We employ technical and administrative measures to safeguard your data. However, data transmission over the internet cannot be guaranteed as entirely secure.

Changes to This Policy

We may update this Policy periodically. Please review it regularly for any changes.
Effective Date: September 30, 2004 (Last updated: November 23, 2022)

For inquiries or concerns, contact:

• Phone: 1-2102551095
• Email: Phonezxpert@gmail.com