Agreement to these terms
These Terms and Conditions ("Terms") apply to phonezxpert.com (the "Website") and to the services, content, and text messages provided by Phonez Xpert – Cell Phone & Computer Repair, 5816 Babcock Rd, San Antonio, TX 78240 ("Phonez Xpert," "we," "our," or "us").
By using the Website or our services, you agree to these Terms. If you do not agree, please do not use the Website or our services.
We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Your continued use of the Website after an update means you accept the revised Terms.
Using the website and accounts
You can browse the Website without an account, but some features, such as placing orders in our online shop, require one. When you create an account, you agree to:
- Provide accurate, up-to-date information
- Tell us about changes to your information by emailing phonezxpert@gmail.com
- Be legally able to enter into a binding contract
Each account is for individual use only unless we approve it for reseller use. You are responsible for keeping your login details secure. If you think someone has accessed your account without permission, email us right away at phonezxpert@gmail.com.
Purchases and repairs
Orders placed in our online shop and repairs performed in our store are subject to the pricing, warranty, and return terms provided to you at checkout or when you drop off your device. Repair estimates may change if we find additional problems during diagnosis, and we will contact you for approval before doing additional work.
Ownership of content
The Website contains text, designs, graphics, logos, and other materials ("Content") protected by intellectual property laws. Phonez Xpert or the respective third-party owners keep all rights to the Content and to the Website's technology. You may not copy, modify, or distribute any Content without our prior written permission.
Product and company names, including Apple, iPhone, iPad, Mac, Samsung, and Google Pixel, are trademarks of their respective owners. Phonez Xpert is an independent repair service and is not affiliated with these companies.
Prohibited activities
You agree to use the Website only for lawful purposes and not to:
- Sell, modify, or redistribute Content without permission
- Reverse-engineer or tamper with the Website's technology
- Use bots, scrapers, or other automated tools to access or interfere with the Website
- Do anything that harms the Website's operation or security
- Violate any law or the rights of others
We may limit, suspend, or end your access to the Website if you break these Terms.
Content you send us
If you send us reviews, photos, feedback, or other materials through the Website, you give Phonez Xpert a perpetual, royalty-free, non-exclusive license to use, reproduce, adapt, and share them for our business purposes. This does not apply to your personal information, which is covered by our Privacy Policy.
Automated access
The Website uses tools such as robots.txt to control automated access. You agree not to bypass these controls or collect data from the Website with automated tools without our written permission.
Linking to our website
You may link to the Website's homepage if you let us know at phonezxpert@gmail.com. We may ask you to remove a link at any time.
SMS terms and conditions
These SMS terms apply to text messages sent by Phonez Xpert – Cell Phone & Computer Repair to customers who have agreed to receive them.
How you opt in
You may opt in to receive SMS messages from Phonez Xpert in either of these ways:
- Verbally, during a phone call or an in-person interaction with Phonez Xpert staff
- By selecting the optional SMS consent checkbox on an applicable website form
The website SMS consent checkbox is not pre-checked, and you can submit any form without selecting it. Consent to receive SMS messages is not a condition of purchase or service.
Messages you may receive
Customers may receive appointment reminders, repair status updates, repair completion and pickup notifications, follow-up messages, billing inquiries, and customer-service communications.
- Message frequency
- Message frequency may vary depending on your interaction with Phonez Xpert and the services requested.
- Cost
- Message and data rates may apply.
Your information
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Mobile carriers are not liable for delayed or undelivered messages.
Hello, this is Phonez Xpert. Your device repair is complete and ready for pickup. Feel free to stop by at your earliest convenience. Thank you! Reply STOP to opt out, HELP for assistance.
Electronic communications
By using the Website, you agree to do business with us electronically and to receive communications from us electronically, such as emails and order confirmations. Please keep your contact information up to date. We send text messages only to customers who have opted in as described in the SMS terms and conditions.
You are responsible for any fees your mobile carrier or internet provider charges, including data and text messaging charges.
Privacy
Our Privacy Policy explains how we collect, use, and protect your personal information, including the phone number you share with us for text messages.
Disclaimers
THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW. PHONEZ XPERT IS NOT RESPONSIBLE FOR ERRORS, INACCURACIES, OR OMISSIONS ON THE WEBSITE, OR FOR LOSSES CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL, SUCH AS TECHNICAL FAILURES OR NATURAL DISASTERS.
Warranties for in-store repairs and products are provided separately at the time of service or purchase. Phonez Xpert is not responsible for warranties offered by third parties on accessories or devices.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PHONEZ XPERT IS NOT LIABLE FOR DAMAGES RESULTING FROM YOUR USE OF, OR INABILITY TO USE, THE WEBSITE. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
Indemnification
You agree to indemnify and hold Phonez Xpert harmless from any claims, damages, or expenses arising from your use of the Website, your breach of these Terms, or your violation of any law.
Governing law
Your use of the Website must comply with all applicable laws, including U.S. import and export regulations. These Terms are governed by the laws of the State of Texas, USA.
Contact us
For questions about these Terms or our text messages, contact:
- Business
- Phonez Xpert – Cell Phone & Computer Repair
- Address
- 5816 Babcock Rd, San Antonio, TX 78240
- Phone
- (210) 255-1095
- phonezxpert@gmail.com
- Website
- phonezxpert.com