10 Common Phone Repair Issues and How to Fix Them
Smartphones are essential—until they malfunction. From cracked screens to battery failures, even high-end phones face issues. While some problems can be fixed at home, others require expert repair. In this guide, we’ll explore the 10 most common phone repair issues, how to troubleshoot them, and when to seek professional help from Phonezxpert.
1. Cracked or Shattered Screen
Symptoms:
- Visible cracks, touch unresponsiveness, or display discoloration.
Causes:
- Drops, impacts, or pressure damage.
DIY Fix (Temporary):
- Apply a screen protector to prevent further cracking.
- Use clear nail polish (for minor cracks) to seal edges.
Professional Repair:
- Phonezxpert replaces screens with OEM or high-quality alternatives.
- Cost: 50–50–200 (depending on model).
Did You Know?
- 30% of smartphone users crack their screens within a year.
2. Rapid Battery Drain
Symptoms:
- Phone dies quickly, overheats, or shuts down unexpectedly.
Causes:
- Old battery, background apps, or faulty charging habits.
DIY Fix:
- Check battery health (Settings > Battery).
- Reduce screen brightness and close unused apps.
Professional Repair:
- Battery replacement (takes 30–60 mins at Phonezxpert).
- Cost: 40–40–100.
Pro Tip: Avoid charging overnight—it degrades battery life.
3. Water Damage
Symptoms:
- Phone won’t turn on, muffled sound, or foggy camera.
Immediate Steps:
- Power off immediately.
- Remove SIM card & dry exterior.
- Do NOT use rice (silica gel packs work better).
Professional Repair Needed If:
- Corrosion is present (requires ultrasonic cleaning).
- Phonezxpert’s water damage service includes diagnostics and part replacement.
Myth Busted: Rice doesn’t absorb moisture effectively!
4. Charging Port Issues
Symptoms:
- Loose connection, slow charging, or no charging at all.
DIY Fix:
- Clean the port with a toothpick or compressed air.
- Try a different cable & charger.
Professional Repair:
- If the port is damaged, Phonezxpert can replace it.
- Cost: 30–30–80.
Warning: Forcing a cable in can worsen damage!
5. Overheating
Symptoms:
- Phone gets hot during use or charging.
Causes:
- Intensive apps, poor ventilation, or battery issues.
DIY Fix:
- Close background apps.
- Avoid using while charging.
Seek Help If:
- Overheating persists (could indicate battery swelling).
6. Software Crashes & Freezing
Symptoms:
- Apps crashing, random reboots, or unresponsive screen.
DIY Fix:
- Force restart (varies by model).
- Factory reset (backup data first).
Professional Help Needed If:
- Phone won’t boot (may need firmware repair).
7. Speaker or Microphone Failure
Symptoms:
- No sound during calls or recordings.
DIY Fix:
- Check for debris (clean gently with a brush).
- Test in Safe Mode (rules out software issues).
Hardware Issue?
- Phonezxpert replaces speakers/mics in under an hour.
8. Touchscreen Not Working
Symptoms:
- Delayed response or dead zones.
DIY Fix:
- Restart phone.
- Remove screen protector (if applied incorrectly).
Professional Repair:
- Digitizer replacement may be needed.
9. Camera Not Focusing or Black Screen
Symptoms:
- Blurry photos, black screen, or app crashes.
DIY Fix:
- Clear camera app cache.
- Check for scratches on the lens.
Hardware Fix:
- Camera module replacement at Phonezxpert.
10. No Signal or Network Issues
Symptoms:
- “No service” errors or dropped calls.
DIY Fix:
- Toggle Airplane Mode.
- Reinsert SIM card.
Professional Repair:
- Could be antenna or motherboard damage.
